Legal Techy Tuesday Series: Everyday Justice’s Client Intake Demo


On 8 June 2021, Amy Burton, Managing Lawyer from Everyday Justice showcased and demonstrated the firm’s client intake process.


Everyday Justice is a new free community legal service owned by Mills Oakley. It seeks to help people who have everyday legal issues but can’t afford a private lawyer without incurring substantial financial hardship. The firm also acts in public interest law matters involving issues such as social or public welfare, human rights, reconciliation, the natural environment and the protection of animals. It operates nationally, Monday to Friday.


In partnership with The College of Law, Everyday Justice also advances legal education by creating a holistic learning environment for law graduates who are interested in gaining legal experience in social justice and public interest matters.


In order to meet the high level of public demand for its services, Everyday Justice relies heavily on the support of legal automation platform, Josef and legal practice and case management software Actionstep. Working together, these two services have helped Everyday Justice to significantly reduce the amount of time it takes to conduct the client intake process, run conflict checks, and triage urgent matters, and ensures that the team can spend more time helping clients, and less time on administrative tasks.