On 9 August 2019, CLI held its third annual Innovation in Legal Practice Summit in Melbourne. The key takeaways from the Summit highlighted discussions about:
- Running a law firm in the face of rapid change is both hard and really interesting.
- Combatting innovation fatigue. what will have an impact for the individual business and its clients.
- The importance of listening to clients, teams and other professionals.
- How small no-cost changes can deliver a big improvement in client experience.
- How working in a diverse group will always deliver better solutions for a complex problem.
- The key to successful collaboration.
- The importance of not underestimating the power of design thinking.
- An update on blockchain and AI – understanding this now for a looming future.
- The evolution of multidisciplinary teams.
To read the full Report from our amazing Summit correspondent, Fiona McLay, please download the Report here.